Privacy Policy is important
Protecting your privacy is crucial to the way we do business.
All Natural Foods Pty Ltd abides by the Privacy Act in Australia.
Collecting personal information
So we can provide you with a product or service, we need to collect some of your personal information. And on some occasions, the law requires us to collect it. “Personal information” is information or an opinion about you, or information that can be used to identify who you are or, if applicable, your Company information.
The majority of your personal information is collected from you directly. Depending on the type of product or service, we collect information such as your name and:
• Address
• Email address
• ABN (if applicable)
• Contact phone number
• Transaction history
Using and sharing your information
We need to use (and at times disclose) your information in order to provide you with a product or service. Other reasons we need to do so include:
• Working with other organisations (such as loyalty partners) – regarding the promotion or provision of a product or service.
• Performing administrative and operational tasks – including account management.
• Marketing product and services:
We may use your data to let you know about new or existing products or services
• Considering any concerns or complaints you raise against All Natural Foods Pty Ltd
• As required by laws, regulations, codes of practice and external payment systems.
Letting you know
If you’d prefer to opt out of receiving marketing promotions or news-letters from Petscope, you can unsubscribe at anytime
Protecting your personal information
We have measures in place to protect your personal information from:
• Misuse and loss
• Unauthorised access
• Unauthorised modification
• Unauthorised disclosure
We safeguard your data by:
• Maintaining computer and network security – including firewalls, identification codes and passwords to control access.
• Maintaining and monitoring our online security systems
Requesting correction of your information
If you believe your personal information is inaccurate, incomplete or out-of-date, contact us and we will update it promptly.
Resolving any concerns
If you believe your privacy has been compromised or we’ve breached the Privacy Act or a code of conduct, you’re entitled to complain. All you need to do is contact us with the details.